The company uses JIRA and Confluence to manage software development and testing for applications that customers use to analyze sequenced genomic data, as well as the cloud-based platform where data is accessed. "Atlassian helps us develop software faster and more efficiently. As a result, the time and cost to develop these tools has been reduced." says Huw Morgan, staff software project manager at Illumina.
Faster documentation and approvals through Atlassian
To initiate a software project, business owners create a marketing requirements document (MRD) in Confluence. Next, teams in the US, UK, Canada, and Singapore begin to collaborate through JIRA, and automatically keep stakeholders apprised through Confluence.
"Using Atlassian for collaboration and approvals has shaved days off our development process," says Morgan. Once there’s consensus, the team transposes requirements into a project in JIRA. When development and testing are done, the team locks down the design history file as a permanent record in Confluence.
More teams adopt JIRA and Confluence
Other teams at Illumina who haven’t traditionally used ‘software development' tools have seen the value of using Atlassian as well. Some have moved to using JIRA for tracking non-software orientated requests. “A process that used to take multiple emails and Excel documents, now gets tracked in JIRA where it's easy to review and report on,” says Morgan.
Marketing is also joining in. “We are using Confluence and JIRA to build an agile marketing team,” says Ilya Chorny, business manager at Illumina. Almost 2000 people at the company now take advantage of JIRA and Confluence.