Service desk for modern teams

Get a fully featured service desk with an integrated knowledge base, self-service portal, automation, SLA support and CSAT reporting —starting at only $20/month. 

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Everything you need from a new type of service desk

Smarter self-service

With machine learning, your customers can always find their answer no matter how they ask for it. 

The collaboration desk

Rally the right experts, swarm on a problem, or just high-five your team. A service desk built for working better together.

Next-level automation

Speed up your day and automate all the things  – ticket routing, severity 1 notifications, and more.

Did you know?

  • Only 29% of IT teams are woven into the business
  • Only 52% of IT teams operate with SLAs
  • Only 56% of IT teams capture support quality feedback
NE NOUS CROYEZ PAS SUR PAROLE
Blue Award de Capterra

Nº 1 au top 20 des logiciels
ITSM les plus populaires établi par Capterra

Gold Award de Capterra

Nº 1 au top 20 des logiciels
ITSM les plus abordables établi par Capterra

Le mieux noté sur TrustRadius

Logiciel ITSM le mieux noté
sur TrustRadius


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JIRA Service Desk + Knowledge Base

Turn your service desk into a self-service delight with a knowledge base powered by Confluence. Join the 20,000+ teams building the new shape of IT with Atlassian, starting at only $20/month.

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