Trust @ Atlassian

Our goal is to build trust with every team. You'll find this at the center of everything we do. 


Trust begins with security.  We will be consistent in how we respond if we encounter a security vulnerability or incident, and be transparent about our program.  Security will not be a barrier to adopting our software and services. 

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Privacy wall


You own your data, and we're committed to protecting your privacy. Our Privacy Policy explains what information we collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. Our Guidelines for Law Enforcement Requests outlines our process for how we receive, scrutinize, and respond to government requests for customer information.

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Clipboard with checklist


We know you need to validate compliance to trust a cloud service provider. We work hard to get certifications and strive to adhere to widely accepted standards and regulations to keep you at ease. We also test our operations, environment, and controls using independent third-party advisors and publish their reports and opinions as they become available.

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Checking code platform


We understand that in order for a cloud service to be useful, it has to be available. That starts with ensuring that services are built on top of a solid platform of core technologies, that we are proactive about hunting down possible points of failure, and we stress-test relentlessly. We publish our service availability status in real-time to ensure you can access your data when you want. 

Quality Award


Atlassian’s QA team works with our development teams to ship features quickly and safely. At Atlassian, we optimized the QA process by empowering and educating developers to test their own features to our quality standards.

Foire aux questions

Is our data encrypted? How are our passwords stored? Find the answers to these and more by visiting our Frequently Asked Questions.

Read the FAQ

We have a lot to say about trust

Here at Atlassian, we love to talk about what we do.  What's the latest?  Have a read below. 

Breach Detection At Scale With PROJECT SPACECRAB

Today we’re releasing PROJECT SPACECRAB, an open source toolset that tips the balance in the right direction by enabling deployments of several thousand AWS honey tokens across your network and on every endpoint you own.

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Hipchat security notice

This weekend our Security Intelligence Team detected a security incident affecting a server in the Hipchat Cloud web tier. The incident involved a vulnerability in a popular third-party library used by We have found no evidence of other Atlassian systems or products being affected.

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Apache Struts 2 Remote Code Execution - CVE-2017-5638

Atlassian has released updates to Hipchat Server, Bamboo and Crowd in response to the Struts vulnerability announced on March 10th, 2017. All customers are advised to review the Advisories and update their software accordingly. 

Atlassian, Trust, and the Cloud Security Alliance

We have launched our new Trust @ Atlassian site to make it easier to find the information you need to trust Atlassian products and cloud services.  We have Security at the heart of that trust relationship but also know that Quality, Availability, Privacy and Compliance are important.  

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Git – CVE‑2016‑2315 and CVE-2016-2324 Advisory

We have reviewed the issues described in the Git vulnerabilities CVE‑2016‑2315 & CVE-2016-2324 and released updates to affected products to fix the vulnerabilities.

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